Privacy Policy

1. General

At Travelfic, we do care and take serious responsibility for our user personal data, therefore we have prepared this Privacy Policy document to explain how we use and share the data we collect from you.
This document applies only to the data information collected by us through the application and products given by Travelfic and does not apply to any other service that is linked to other privacy policies that include any third-party contents, images, videos, and traveling information. Travelfic is not responsible for the privacy or content of those third-parties. We do recommend you to read the privacy statements of those contents by third-parties.

This Privacy Policy informs you of our approach regarding the collection use, and disclosure of information when you use our Service. We use your personal data to provide and improve the Services, however, we will keep updating these policies from time to time to assure that it is up-to-date. If there will be any changes, we will post the latest documented version here. Hence by using the Services, you understand and agree to the collection and use of it under this Privacy Policy.

2. Information We Collect

There are different types of data we collect for various purposes to provide and improve our Services to you. Types of Information We Collect
  • a. Personal Data – through the signup process, you do provide us the personal information data which includes your first and last name, email address, and password.
  • b. Activity Data – When you use our services, the information you provide while setting up your profile for example; Country, City and Date of Birthday. We also collect technical data from you to review how you interact with our Services.
  • c. Third-Party Data – We also collect information about you from third parties while you sign up with us using your Google Account or Facebook.
  • d. Usage Data – We may also receive the information that whenever you visit, access and sign in to our Services by or through a mobile device or else. This usage data may include the information such as your IP (Internet Protocol) address, the pages of our services you visit, the time you spent on those pages. When you use our services by or through a cellphone device, we collect the information that includes the type of device, mobile unique ID, operating system, IP address of thedevice and other diagnostic data.
  • e. Location - When you use our services we may collect information about your location. With your permission, we may also collect information about your precise location using methods that include your phone GPS, Service Provider, Cell towers, and Wi-Fi access points.
    f. Camera and Gallery - We do request with your permission to collect information through Camera and Gallery of your device, this is when you upload and/or click a photo using Camera/Gallery to your Profile in Travelfic.

3. Cookies

When you use Travelfic mobile application we collect your device type, your device ID, and your IP address. Also, we store certain information known as cookies to track the activity on our Services; this is just to improve and analyze our services. A cookie is a piece of data stored on the user device tied to information about the user. We use session ID cookies to confirm that users are logged in. Here you can allow or deny the access of cookies through your device to our services however you should note that cookies may be important to provide you certain features available by Travelfic.

4. Information We Use

Travelfic may send you the service-related announcements, product updates, and the general operation of the Services using your email address. We may process your data to help, support, understand, improve and provide you the better services while you stay at Travelfic safely and securely.
We may also use your contact information to respond to your queries, you submit to us while using our Services. There are some of your information is made public and available at Travelfic after you register with Travelfic for example; Your First and Last Name, Country, City and Profile Picture. However, your email address is not shown publicly. Travelfic uses the collected data for different purposes:
  • To provide, improve and maintain our Service to you.
  • To notify you in case of any changes in Travelfic.
  • To assist you in Customer Support.
  • To collect and analyze the information data to serve you better.
  • To monitor the usage of Travelfic.
  • To find out the technical issues.
  • To keep you update about our new Terms, Policies, and Conditions.

5. Data Retention

We keep your data information for as long as necessary for the plans set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. Travelfic will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

6. Third Party Content

This is to make it clear that you may have cookies stored on your device by third parties to refer you to our services. Although we do not share your personal data with those third parties unless it is necessary to offer the Services. In addition, Travelfic wants to confirm that every time you click on any link e.g. SIM information, Videos, Images, and Internet Plans, which takes you to the external website - you will intend to read Privacy Policies of those third parties. Our services contain links to other sites operated by third parties, however - Travelfic does not have any control of such sites and is not responsible for their content. The information shown at Travelfic through third party contents may be wrong, false, incorrect and incomplete therefore we request our users to use the data with their own responsiblity, as Travelfic is not responsible for that. Any information submitted by you directly to these third parties is subject to that third party's privacy policy. We encourage users to be aware when they leave the service to read the privacy statements of other websites that collect personally identifiable information. This Privacy Policy applies only to information collected by Travelfic.

7. Information We Share

We only share your information where you ask us to, where it is a necessary part of doing business with you and giving you the best services, or where we need to for legal purposes. If Travelfic is involved in a merger, acquisition or asset sale, your data may be transferred. Travelfic will give prior notice before your data is transferred and/or shared to any third party subject to a different privacy policy. Travelfic may share your personal information in the good faith that such actions are necessary to:
  • To comply with a legal obligation.
  • To protect against legal liability.
  • To protect the personal safety of users of the Service or the public.
  • To protect and defend the rights of Travelfic.

If you have any questions about this Privacy Policy, please contact us at contact@travelfic.com
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